AionReviews

Cookie Policy

Last Updated: January 6, 2026

This Cookie Policy explains how AionReviews, Inc. ("AionReviews," "we," "us," or "our") uses cookies and similar tracking technologies on our website at aionreviews.com and our review management platform (collectively, the "Services").

This policy is designed to comply with the General Data Protection Regulation (GDPR), the ePrivacy Directive (2002/58/EC), and other applicable data protection laws.

Disclaimer: This cookie policy is provided for informational purposes and does not constitute legal advice. Consult with a qualified attorney for legal advice specific to your situation.

Table of Contents

  1. 1. What Are Cookies?
  2. 2. How AionReviews Uses Cookies
  3. 3. Types of Cookies We Use
  4. 4. Detailed Cookie Table
  5. 5. Third-Party Cookies
  6. 6. How to Manage and Disable Cookies
  7. 7. Cookie Consent Management
  8. 8. Updates to This Cookie Policy
  9. 9. Contact Information

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.

How Cookies Work

When you visit a website, the website sends a cookie to your browser. Your browser stores the cookie and sends it back to the website on subsequent visits. This allows the website to:

  • Remember your login information so you don't have to sign in repeatedly
  • Store your preferences (such as language or theme settings)
  • Track how you use the website to improve functionality
  • Deliver personalized content and relevant advertisements

Types of Cookie Storage

Session Cookies (Temporary)

These cookies are temporary and are deleted from your device when you close your browser. They enable essential functions like maintaining your login session as you navigate between pages.

Persistent Cookies (Stored)

These cookies remain on your device for a set period (defined in the cookie) or until you manually delete them. They remember your preferences and settings for future visits.

Cookie Providers

First-Party Cookies

Cookies set directly by AionReviews when you visit our website. We control these cookies and use them to provide core functionality and improve your experience.

Third-Party Cookies

Cookies set by external services we use (such as analytics providers or content delivery networks). These third parties may use cookies to track your activity across multiple websites.

Similar Technologies

In addition to cookies, we may use other tracking technologies including:

  • Local Storage: Browser storage for persistent data (similar to cookies but with larger capacity)
  • Session Storage: Temporary browser storage cleared when the tab is closed
  • Pixel Tags (Web Beacons): Tiny invisible images used to track email opens and page visits
  • Server Logs: Records of your visits maintained on our servers

For simplicity, this Cookie Policy uses the term "cookies" to refer to all these similar technologies.

2. How AionReviews Uses Cookies

We use cookies to provide, protect, and improve our Services. Our primary uses include:

Authentication and Security

  • Maintain your login session so you don't have to sign in repeatedly
  • Verify your identity and prevent unauthorized access to your account
  • Detect and prevent fraudulent activity and security threats
  • Protect against cross-site request forgery (CSRF) attacks

Platform Functionality

  • Remember which organization you're currently working in (multi-tenant support)
  • Store your dashboard layout and view preferences
  • Enable core features like review filtering, sorting, and pagination
  • Maintain state during multi-step processes (e.g., bulk imports, form submissions)

Personalization

  • Remember your language preference
  • Store your theme settings (light/dark mode)
  • Save your notification preferences
  • Customize dashboard views based on your usage patterns

Analytics and Performance

  • Understand how visitors use our website and platform
  • Measure the effectiveness of new features
  • Identify and fix errors or performance issues
  • Generate aggregate usage statistics (non-personally identifiable)

Communication and Marketing

  • Track email campaign effectiveness (open rates, click-through rates)
  • Deliver relevant content based on your interests
  • Measure conversion rates for signup and subscription flows
  • Retarget ads to visitors who have shown interest in our Services (with consent)

Legal Basis for Using Cookies (GDPR)

Under GDPR, we rely on the following legal bases for using cookies:

  • Strictly Necessary Cookies: Essential for the functioning of our Services (GDPR Article 6(1)(b) - contractual necessity and Article 6(1)(f) - legitimate interests)
  • Preference Cookies: Based on your implied consent through continued use (GDPR Article 6(1)(f) - legitimate interests)
  • Analytics and Marketing Cookies: Based on your explicit consent obtained through our cookie banner (GDPR Article 6(1)(a) - consent)

3. Types of Cookies We Use

We categorize cookies based on their purpose and whether they require your consent under GDPR and the ePrivacy Directive.

Strictly Necessary Cookies

REQUIRED

These cookies are essential for the Services to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

What They Do:

  • Authenticate your identity and maintain your login session
  • Protect against security threats and fraudulent activity
  • Enable core platform functionality (organization selection, navigation)
  • Remember your cookie consent choices

Examples:

  • sb-access-token - Supabase authentication token
  • sb-refresh-token - Session refresh token
  • csrf_token - Security token to prevent CSRF attacks
  • aion_cookie_consent - Stores your cookie preferences

Consent Required: No - These cookies are exempt from consent requirements under GDPR and ePrivacy Directive as they are strictly necessary for the service.

Preference Cookies (Functional)

OPTIONAL

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some features may not function properly.

What They Do:

  • Remember your language preference
  • Store your UI theme settings (light/dark mode)
  • Save dashboard layout and view configurations
  • Maintain notification preferences

Examples:

  • aion_theme - UI theme preference (light/dark)
  • aion_language - Preferred language
  • aion_dashboard_layout - Dashboard configuration
  • aion_timezone - Timezone preference

Consent Required: Recommended - While not strictly required under ePrivacy Directive, we seek consent for transparency and to comply with best practices.

Analytics Cookies (Performance)

OPTIONAL

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us measure traffic, identify popular features, and improve our Services.

What They Do:

  • Count page visits and track traffic sources
  • Measure feature usage and user engagement
  • Identify technical errors and performance issues
  • Generate aggregate usage reports (anonymized data)

Examples:

  • _ga - Google Analytics user identifier
  • _ga_* - Google Analytics session identifier
  • _gid - Google Analytics visitor identifier
  • __vercel_analytics_id - Vercel Analytics identifier

Consent Required: Yes - Analytics cookies require explicit consent under GDPR and ePrivacy Directive before being set.

Marketing Cookies (Advertising)

NOT USED

AionReviews currently does not use marketing or advertising cookies on our platform.

If we decide to implement marketing cookies in the future, they would be used to:

  • Deliver relevant advertisements based on your interests
  • Track ad campaign performance and conversions
  • Retarget visitors who have shown interest in our Services
  • Measure the effectiveness of marketing efforts

We will update this Cookie Policy and obtain your explicit consent before implementing any marketing cookies.

Impact of Disabling Cookies

Strictly Necessary Cookies

Cannot be disabled. Disabling these cookies will prevent you from logging in and using the Services.

Preference Cookies

Limited impact. Your preferences will not be saved, and you may need to reconfigure settings each time you visit.

Analytics Cookies

No impact on functionality. We will not be able to understand how you use the platform, which may limit our ability to improve the Services.

5. Third-Party Cookies

We use third-party services that may set cookies on your device when you use our Services. These third parties have their own privacy policies governing their use of cookies.

Google Analytics

Analytics

Purpose: Web analytics service to understand visitor behavior and improve our Services

Data Collected: IP address (anonymized), pages visited, time on site, device information, browser type

Privacy Settings: We have enabled IP anonymization and disabled data sharing with Google for advertising purposes

More Information:

Vercel Analytics

Analytics

Purpose: Website performance monitoring and visitor analytics

Data Collected: Page views, performance metrics, referrer information, anonymized visitor data

Privacy Features: Privacy-focused analytics with no personally identifiable information (PII) collected

More Information:

Supabase

Essential

Purpose: Authentication, database hosting, and session management

Data Collected: Authentication tokens, session data, user credentials

Cookie Types: Strictly necessary cookies for authentication (cannot be disabled)

More Information:

Important Information About Third-Party Cookies

  • We Do Not Control Third-Party Cookies: We do not have access to or control over third-party cookies. Please review the privacy policies of these third parties for details on their cookie practices.
  • Data Processing Agreements: We have data processing agreements in place with all third-party services to ensure GDPR compliance.
  • Your Consent Applies: When you consent to analytics cookies through our cookie banner, you are also consenting to the third-party analytics services we use.
  • Withdrawal of Consent: You can withdraw consent at any time by adjusting your cookie preferences (see Section 6) or by using the third-party opt-out tools listed above.

6. How to Manage and Disable Cookies

You have several options to control and manage cookies. Please note that blocking or deleting cookies may impact your experience using our Services.

Method 1: Cookie Consent Banner

When you first visit our website, a cookie banner will appear allowing you to accept or reject non-essential cookies. You can:

  • Accept All: Allows all cookies (strictly necessary, preference, and analytics)
  • Reject Non-Essential: Only allows strictly necessary cookies
  • Customize: Choose which types of cookies to allow

Change Your Cookie Settings

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of any page, or by visiting your account settings.

Method 2: Browser Settings

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click the three-dot menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings

Chrome Cookie Help

Mozilla Firefox

  1. Click the three-line menu → Settings
  2. Click "Privacy & Security" in the left menu
  3. Under "Cookies and Site Data," choose your settings

Firefox Cookie Help

Safari (macOS)

  1. Safari menu → Preferences
  2. Click the "Privacy" tab
  3. Choose your cookie and tracking preferences

Safari Cookie Help

Microsoft Edge

  1. Click the three-dot menu → Settings
  2. Click "Cookies and site permissions"
  3. Click "Manage and delete cookies and site data"

Edge Cookie Help

Method 3: Third-Party Opt-Out Tools

You can opt out of specific third-party cookies using these tools:

Google Analytics Opt-Out

Install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting data across all websites you visit.

Download Google Analytics Opt-out Add-on

Google Ad Settings

Manage your Google advertising preferences and opt out of personalized ads.

Visit Google Ad Settings

Industry Opt-Out Tools

Method 4: Mobile Device Settings

iOS Devices (iPhone/iPad)

  1. Go to Settings → Safari
  2. Scroll to "Privacy & Security"
  3. Toggle "Prevent Cross-Site Tracking" on/off
  4. Toggle "Block All Cookies" on/off

Android Devices

  1. Open Chrome → Menu (three dots) → Settings
  2. Tap "Site settings" → "Cookies"
  3. Choose your cookie preferences

Important Notes

  • Strictly Necessary Cookies Cannot Be Disabled: These cookies are essential for the Services to function. Disabling them will prevent you from using AionReviews.
  • Browser Settings Apply to All Websites: Changing cookie settings in your browser will affect all websites you visit, not just AionReviews.
  • Settings May Reset: If you clear your browser data or use a different browser/device, you may need to reset your cookie preferences.
  • Private/Incognito Mode: Browsing in private or incognito mode typically blocks third-party cookies and deletes all cookies when you close the window.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie usage, legal requirements, or for other operational reasons.

When We Update This Policy

We may update this Cookie Policy when:

  • We add or remove cookies or tracking technologies
  • We change the purpose for which we use cookies
  • We integrate new third-party services that use cookies
  • Laws or regulations change our cookie requirements
  • We improve how we manage cookie consent

How We Notify You of Changes

Material Changes:

If we make material changes (such as adding new types of tracking cookies or sharing data with new third parties), we will:

  • Update the "Last Updated" date at the top of this policy
  • Display a prominent notice on our website for at least 30 days
  • Request renewed consent through our cookie banner
  • Send an email notification to registered users

Non-Material Changes:

For minor updates (such as clarifications or updated contact information), we will:

  • Update the "Last Updated" date
  • Post the updated policy on our website

Your Continued Use

By continuing to use our Services after we update this Cookie Policy, you acknowledge and accept the changes. If you do not agree with the updated policy, you should adjust your cookie settings or stop using our Services.

Version History

We maintain a version history of this Cookie Policy. Previous versions are available upon request.

  • Version 1.0 - January 6, 2026 (Current)

Stay Informed

We recommend that you review this Cookie Policy periodically to stay informed about how we use cookies. You can check the "Last Updated" date at the top of this page to see when the policy was last modified.

9. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the information below.

General Cookie Inquiries

Email: privacy@aionreviews.com

Subject Line: "Cookie Policy Question"

Response Time: Within 48 hours

Data Protection Officer (DPO)

Email: dpo@aionreviews.com

For: GDPR-related cookie concerns

Mailing Address

AionReviews, Inc.

Attn: Privacy Department - Cookie Policy

123 Tech Boulevard, Suite 456

San Francisco, CA 94102

United States

EU Data Subjects

If you are located in the European Union and have concerns about our cookie practices, you may contact our EU representative:

[EU Representative Name]

[Address Line 1]

[City, Postal Code]

[EU Member State]

Email: eurep@aionreviews.com

Supervisory Authorities

If you are located in the EEA/UK and believe we have not adequately addressed your cookie-related concerns, you have the right to lodge a complaint with your local data protection authority:

Related Policies

For more information about how we collect, use, and protect your data, please review:

Your Privacy Matters to Us

We are committed to transparency about our use of cookies and respecting your privacy choices.

Privacy Policy

This Cookie Policy is effective as of January 6, 2026