Simple 4-step process

How it works

From importing customers to collecting reviews on Google—we handle everything automatically.

01

Import your customers

Upload your customer list or connect your CRM. We support CSV imports and direct integrations with popular platforms.

02

Send review requests

Automatically send personalized email or SMS requests at the perfect time. Our AI optimizes timing for maximum response rates.

03

Collect authentic reviews

Customers leave reviews directly on Google. No fake reviews, no incentives—just genuine feedback that ranks.

04

Track and respond

Monitor all reviews in one dashboard. Respond quickly with AI-generated suggestions that match your brand voice.

Everything you need to grow

Powerful features designed to help you collect more reviews and build trust.

Review Collection

Get more authentic reviews on autopilot

Email & SMS campaigns

Send personalized review requests via email or SMS with customizable templates.

Perfect timing

AI optimizes send times based on customer behavior to maximize response rates.

Smart targeting

Filter customers by satisfaction score, purchase history, or custom segments.

AI-Powered Analysis

Understand what your customers really think

Sentiment analysis

Automatically detect positive, neutral, and negative sentiment in every review.

Topic extraction

Identify what customers talk about most—service quality, pricing, staff, and more.

Trend detection

Spot emerging patterns before they become problems. Track how sentiment changes.

Smart Responses

Reply faster with AI-generated responses

AI response generation

Generate personalized, on-brand responses in seconds. Multiple tone options.

Response templates

Create and save templates for common scenarios. Maintain consistency.

Team collaboration

Assign reviews to team members, track response times, manage workflows.

Integrations that work

Connect with all the platforms your customers use. New integrations added regularly.

Google Business
Yelp
Facebook
TripAdvisor
Trustpilot
HubSpot
Salesforce
Zapier

Don't see your platform? Let us know →

Developer friendly

Build custom integrations with our API

Full REST API access for custom integrations. Webhooks for real-time updates. Comprehensive documentation to get you started quickly.

  • RESTful API with JSON responses
  • Webhook support for real-time events
  • Rate limits up to 10,000 requests/hour
  • Comprehensive SDKs for popular languages
View API docs
// Fetch reviews for your organization
const response = await fetch(
  'https://api.aionreviews.com/v1/reviews',
  {
    headers: {
      'Authorization': 'Bearer ak_live_...',
      'Content-Type': 'application/json'
    }
  }
);

const { data } = await response.json();

// data: [{ id, rating, text, sentiment }]
Enterprise ready

Built for scale and security

For organizations that need advanced security, dedicated support, and custom solutions.

SOC 2 Type II compliant
GDPR ready
Dedicated success manager
White-label options
Contact sales

Ready to see it in action?

Start your 14-day free trial today. No credit card required.